Shipping Policy

Last updated: August 19, 2026

At Arabia Zone, we aim to provide a fast, reliable, and convenient delivery experience across the United Arab Emirates.

Delivery Areas

We currently deliver across the United Arab Emirates, including Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain.

Order Processing

Orders are usually processed within 1–2 business days after they are placed.

For Cash on Delivery orders, we may contact you by phone, SMS, or WhatsApp to confirm your order before dispatch.

Delivery Time

Standard delivery usually takes 2–5 business days after your order has been processed.

Delivery times may vary depending on your location, courier availability, public holidays, weekends, and unforeseen circumstances.

Shipping Charges

Any applicable shipping charges will be clearly shown at checkout before you complete your purchase.

From time to time, Arabia Zone may offer free shipping promotions on selected products or orders.

Order Tracking

Once your order has been dispatched, tracking information may be provided when available. You can use the tracking details to follow your shipment with the delivery partner.

Delivery Attempts

Our delivery partner may contact you before or during delivery. Please ensure that your phone number and delivery address are correct and that someone is available to receive the order.

If delivery cannot be completed, the courier may make additional delivery attempts according to their delivery policy.

Incorrect Address or Contact Information

Customers are responsible for providing accurate delivery information.

If an incorrect or incomplete address or phone number causes a delivery delay or failed delivery, additional delivery charges or cancellation may apply.

Delayed Orders

While we make every effort to deliver your order within the estimated timeframe, delays may occasionally occur due to courier issues, weather conditions, public holidays, high order volumes, or circumstances beyond our control.

If your order is significantly delayed, please contact our customer support team for assistance.

Damaged or Missing Items

If your package arrives damaged or an item is missing, please contact us as soon as possible after delivery.

Please provide your order number and clear photos/videos of the package and product so we can review the issue and assist you.

Contact Us

If you have any questions about your order or our shipping policy, please contact Arabia Zone through the contact details provided on our website.

Thank you for shopping with Arabia Zone.